Finebet Terms and Conditions — Know Before You Play

01 Account Registration & Eligibility

To create an account on Finebet, you must meet the eligibility requirements listed below. These conditions apply equally to all users, with no exceptions.

• You must be 18 years of age or older. Use of Finebet by minors is strictly prohibited.
• Each person may only create one account. If multiple accounts are found under the same individual, all accounts will be permanently closed and the balances may be forfeited.
• All information provided at registration must be accurate, complete, and up to date. Providing false information may result in account termination.
• Your account password must be kept strictly confidential. You must not allow any third party to access your account.
• KYC (Know Your Customer) verification may be required, particularly at the time of withdrawal. Failure to submit the required documents will place your withdrawal on hold.
• Finebet does not provide services to residents of jurisdictions where online gaming is prohibited by law. It is the user's responsibility to be aware of and comply with the laws applicable in their country or region.

After registration, Finebet reserves the right to verify your information. Some services may be temporarily limited during the verification process. This is done for security purposes, not as a penalty.

02 Bonus and Promotion Terms

Finebet regularly offers a variety of bonuses and promotions for its members. Please read and understand the terms below before claiming any bonus, as failing to meet these conditions may affect your ability to withdraw.

Wagering Requirements

Every bonus comes with a specific wagering requirement — typically between 20x and 40x the bonus amount. For example, if you receive a BDT 1,000 bonus and the wagering requirement is 30x, you will need to place a total of BDT 30,000 in bets before you can withdraw the bonus.

• Wagering requirements must be met within a specified period from the date the bonus is issued — typically 7 to 30 days.
• Certain games may not count toward a bonus's wagering requirements. The eligible games will be clearly listed in the bonus details.
• Two bonuses cannot be used simultaneously unless explicitly stated otherwise.
• The maximum winnings from a bonus balance may be capped — usually at 5x the bonus amount or a fixed amount.
• Promotional codes can only be used once and may not be shared with others.

Referral Bonus

By joining Finebet's referral program, you can earn a bonus for every friend you refer. To qualify, the referred person must be a genuinely new member who completes a deposit and places bets meeting the specified requirements. Any attempt to claim referral bonuses by referring yourself or using duplicate accounts will be treated as fraud.

03 Deposit & Withdrawal Policy

Finebet's financial transaction policies are transparent and secure. Deposits and withdrawals can be made via bKash, Nagad, Rocket, and other accepted payment methods.

Deposit Policy

• The minimum deposit amount is BDT 100. The maximum limit may vary depending on the payment method.
• Deposits are generally credited to your account instantly. If there is a delay due to a technical issue, please contact our support team.
• Deposits may only be made from a payment account registered in your own name. Deposits made through third parties are not permitted.
• Before using deposited funds for gaming, please make sure you fully understand the applicable rules.

Withdrawal Policy

• Completing KYC verification is mandatory before any withdrawal can be processed.
• Withdrawal requests are typically processed within 15 minutes to 24 hours. Slight delays may occur during peak hours.
• The minimum withdrawal amount is BDT 500. The maximum withdrawal limit per transaction is determined by your chosen payment method.
• Withdrawals must be made using the same payment method used for the original deposit, in compliance with anti-money laundering requirements.
• Wagering requirements must be completed before any bonus balance can be withdrawn.
• In cases of suspicious transactions, Finebet reserves the right to temporarily suspend withdrawals pending an investigation.

04 Prohibited Activities

Finebet is committed to maintaining a fair and secure platform. The following activities are strictly prohibited and will result in immediate account closure.

• Bonus Abuse: Collecting bonuses through multiple accounts or placing strategic bets to circumvent bonus terms.
• Collusion: Coordinated play by multiple users acting together with the intent to harm other players or the platform.
• Hacking and Fraud: Attempting to gain an unfair advantage using software, bots, or any automated tools.
• Money Laundering: Any attempt to launder funds of illegal origin through the platform.
• Use of Third-Party Accounts: Using another person's account or allowing someone else to use your account.
• False Identity: Creating an account or completing the verification process using a false or third-party identity.
• System Exploitation: Exploiting any technical glitch or bug on the platform to gain an unfair advantage.

If any such activity is detected, Finebet may close the account, forfeit the balance, and report the matter to law enforcement authorities without prior notice.

05 Responsible Gaming

Finebet believes gaming should be a source of entertainment — never a source of stress or addiction. That is why we are deeply committed to responsible gaming.

• You can set deposit limits, wagering limits, or session time limits on your account at any time.
• Through the self-exclusion feature, you can deactivate your account for a set period or permanently.
• Enabling the Reality Check feature will prompt you at set intervals to remind you how long you have been playing.
• We have strict age verification measures in place to protect minors from accessing gaming services.

If you feel that gaming is causing problems for you or someone in your family, please let our support team know. For more detailed assistance, visit our Responsible Gaming View Page.

06 Account Closure & Suspension

Finebet reserves the right to temporarily suspend or permanently close an account under the following circumstances:

• If any provision of the Terms and Conditions is violated.
• If suspicious or unusual transaction activity is detected.
• Submitting false or fraudulent documents during KYC verification.
• Extended account inactivity, typically exceeding 12 months.
• To action a self-exclusion at the user's own request.

If there is a valid balance in your account at the time of closure, a refund process will be initiated subject to KYC verification and compliance with our terms. However, balances may be forfeited in cases of rule violations.

You may also request to close your account at any time by contacting our support team. We respect your decision.

07 Intellectual Property

All content on the Finebet platform — including logos, designs, software, game content, text, graphics, and other materials — is the intellectual property of Finebet or its licensors.

• Copying, distributing, modifying, or republishing any part of the platform without prior permission is strictly prohibited.
• Using Finebet's trademarks, brand name, or logo for any commercial purpose is strictly prohibited.
• Attempting to reverse engineer any game or software on the platform is a punishable offence.

Using the platform for personal and non-commercial purposes is perfectly fine and permitted. Just make sure you are not attempting to republish or sell Finebet's content elsewhere.

08 Limitation of Liability

Finebet is committed to delivering the highest standard of service. However, there are certain limitations to our liability that you should be aware of.

• Finebet is not responsible for games interrupted due to loss of internet connection, power outages, or device-related issues.
• Finebet is not directly liable for transaction delays caused by third-party payment service issues, but we will assist in resolving them.
• If an unexpected technical error affects the outcome of a game, the relevant round will be voided and all bets will be refunded.
• Finebet will not be held responsible for any account information leak resulting from the user's own negligence.

Finebet's maximum liability for any claim or complaint will be limited to the amount directly affected in the relevant incident. Claims for indirect losses or lost profits will not be accepted.

09 Dispute Resolution

Should any dispute arise between Finebet and a user, we are always willing to resolve it through open dialogue. The dispute resolution process is outlined below:

1. Step One — Contact Support: For any issue, contact our 24/7 customer support team first. The majority of issues are resolved at this stage.
2. Step 2 — Formal Complaint: If you do not receive a satisfactory resolution from support, you may submit a formal complaint. We will respond in writing within 5 business days.
3. Step 3 — Third-Party Mediation: If both parties cannot reach an agreement, the matter will be referred to a recognised third-party mediator for resolution.

10 Changes to the Terms and Conditions

Finebet reserves the right to update or modify these Terms & Conditions at any time. When changes are made, we will notify you in the following ways:

• A notification will be displayed on the platform.
• Updates will be sent to your registered email address (for major changes).
• The date of any changes will be reflected in the "Last Updated" date at the top of this page.

Continuing to use the platform after any changes means you accept the updated terms. If you do not agree with the changes, you may request to close your account.

Make it a habit to review this page regularly. Staying informed about your rights and benefits will help you get the most out of your Finebet experience.